How can we help?
Get help with the Motoryst app, your account, purchases or a privacy request.
Email supportTell us what you need help with.
App & account
Sign-in, account access, adding vehicles or using Garage, Records and Tools.
Get app supportPurchases & services
Questions about an in-app purchase, subscription, report or protection product.
Get purchase supportPrivacy & data
Access, correction or deletion requests and questions about how information is used.
Make a privacy requestThe basics, explained.
How do I create a Motoryst account?
Download Motoryst from the App Store or Google Play, open the app and choose the option to create an account.
Where do I manage an app subscription?
Subscriptions purchased in the app are managed through the Apple App Store or Google Play account used for the purchase.
What should I include in a support email?
Tell us the email address used for Motoryst, which device you use and what happened. Screenshots are useful, but never send a password or full payment-card details.
How do I request account or data deletion?
Email us from the address linked to your Motoryst account and state that you want to request deletion. We may need to verify the request before completing it.